Standard Room
- 1 King-size bed,2 Double beds,1 Queen-size bed
- Shower
- Heating
- Air conditioning
Hotel · Melbourne · Victoria
Crowne Plaza Melbourne Carlton By Ihg
A 4-star stay on Swanston Street, a short walk from Lygon Street's dining and the free tram zone.
- On-site car parking
- 6-minute walk to Grainger Museum
- Free tram zone nearby
8.3
Great
68 reviews
Booking.com 8.3 · 68 reviews
About
Crowne Plaza Melbourne Carlton By Ihg
Crowne Plaza Melbourne Carlton By Ihg sits on Swanston Street in Melbourne's Carlton district, a six-minute walk from the Grainger Museum and close to the free tram zone. The hotel's 107 rooms and suites are designed for comfort, with air conditioning, tea and coffee facilities, and mini-bars in many. Guests can park on site, and the lobby bar and restaurant are well regarded for their atmosphere and service.
The property caters to both leisure and business travellers, with a business centre, meeting facilities, and 24-hour reception. Rooms range from Standard Rooms with flexible bed configurations to Premium Kings with city views, and accessible options are available. The hotel's position makes it a practical base for exploring Melbourne, with restaurants and tram stops within walking distance.
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
In brief
What works, what to weigh
+
Strengths
5 reasons to book- Excellent location near Lygon Street and the free tram zone — Guests consistently note the convenience of being a short walk from Lygon Street's restaurants and within the free tram zone, making city exploration easy.
- Spacious, comfortable rooms with good beds — Multiple reviews highlight the generous room size and comfortable beds, with some noting pleasant park views and quality amenities like rain showers.
- Friendly, attentive staff — Guests frequently compliment the reception and service teams, citing warm welcomes and helpful assistance throughout their stays.
- Well-regarded bar and restaurant — The lobby bar and dining area receive praise for their relaxing atmosphere, good coffee and food, and excellent drink prices during happy hour.
- On-site parking available — The hotel offers car parking on site, a convenience noted positively by guests despite some finding the spaces tight.
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Worth weighing
5 to weigh- Tight car parking spaces — Some guests found the on-site parking spaces small, which could be tricky for larger vehicles.
- Inconsistent hot water in showers — At least one guest reported shower water being only just warm rather than hot, though this wasn't a universal complaint.
- Occasional maintenance issues in rooms — A few guests noted that rooms could use minor touch-ups, suggesting wear in some areas.
- Kitchen closing time could be miscommunicated — One guest experienced confusion over late-night food orders, with the kitchen closing earlier than expected after promising delivery.
- Some items on the menu are pricey — A guest found the potato cakes at $9 for three small cakes expensive, reflecting potential dining costs.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Standard King Room City View
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Premium King Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Standard King Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Standard Double Room Two Double Beds
- 2 Double beds
- Shower
- Heating
- Air conditioning
Standard Queen Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Standard Double Room Two Double Beds City View
- 2 Double beds
- Shower
- Heating
- Air conditioning
Standard King Room Accessible
- 1 King-size bed
- Shower
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- 24-hour security
- Lift
- No smoking on site
- Safe deposit box
- Luggage storage
- Key card access
- Smoke detectors
- Fire extinguishers
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Tea and coffee facilities
- Electric kettle
- Room service
- Housekeeping
- In-room breakfast
Food & Drink
- Restaurant
- Bar/ Lounge area
- Special diet menus
- Children's menu
- Coffee shop
- Welcome drink
- Happy hour
Business & Events
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Accessibility
- Rooms/ Facilities for disabled
- Toilet for disabled
Services
- Car hire
- Laundry
- Dry cleaning
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.3/10 from 68 reviews
Booking.com · 8.3 · 68 reviews
8.3Verified guest“The location was the best part—trams and attractions were close by, making it easy to see Melbourne. Staff were attentive and friendly, and check-in was smooth. Minor issues like tight parking spots and a slightly slow-draining shower didn't overshadow the comfort. Rooms were well soundproofed, and the beds were generous.”
8.3Verified guest“Staff were great and the location was excellent. My family really enjoyed their stay.”
8.3Verified guest“I loved my stay. The staff were wonderful—the receptionist, Christine, was lovely and went out of her way to help. Dinner service was superb, with a great bar man and a lovely server. The meal was excellent. The room was clean, though the shower water was only just warm. I forgot to mention it at check-out because the welcome was so warm. I travel a lot, and this was the best place I've stayed at this year. I came back for lunch before the airport; the potato cakes at $9 for three small ones felt pricey, but all good—thanks for the follow-up.”
8.3Verified guest“We had a great time exploring Collins Street's boutiques and loved the Crown casino—open 24/7 with non-stop entertainment. The Yarra Valley Lodge was very upscale, set in the grounds of the Heritage Golf & Country Club, a perfect retreat after a night out.”
8.3Verified guest“It was refreshing that the front desk staff didn't over-rely on technology and kept a human touch in their work.”
8.3Verified guest“The lobby bar, car parking, and large rooms were all highlights.”
04 — Location
Getting around Melbourne
The property sits in Melbourne.
Dining on Lygon Street: A short walk from the hotel, Lygon Street is Melbourne's Italian dining strip, packed with restaurants and cafes. Guests recommend it for easy, walkable meals.
Free Tram Zone: The hotel sits within reach of the free tram zone, letting you hop on and off to explore the city centre without a ticket. Some guests noted trams can be affected by weekend maintenance, so plan ahead.
Grainger Museum: Just a six-minute walk away, this museum on the University of Melbourne campus offers a look at the legacy of composer Percy Grainger.
Royal Melbourne Hospital: The hotel is conveniently close to the Royal Melbourne Hospital, a practical advantage for those visiting patients or attending appointments.
701 Swanston Street, Melbourne, Victoria, 3053, Australia
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 183 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 until 23:59, and check-out is by 11:00.
Is parking available at the hotel?
Yes, the hotel offers on-site car parking. Some guests have noted that the spaces can be tight.
Are pets allowed?
No, pets are not allowed at this property.
What room types are available?
The hotel offers Standard Rooms with various bed configurations (king, queen, or double), Standard King Rooms with city views, Premium King Rooms, and an accessible Standard King Room.
Does the hotel have a restaurant and bar?
Yes, there is an on-site restaurant and bar/lounge area. Guests have praised the atmosphere and service, and happy hour drink prices are noted as good.
Is Wi-Fi available?
Yes, Wi-Fi is listed among the hotel's amenities.
The bottom line
Crowne Plaza Melbourne Carlton By Ihg is a solid, well-located choice for travellers who want easy access to Lygon Street and the tram network, with spacious rooms and a friendly team. Minor hiccups like tight parking and warm shower water are balanced by the hotel's overall comfort and service, making it a dependable pick for both leisure and business stays in Melbourne.
8.3Based on guest reviews and property details
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